Job family

Social & Human Services

Child-welfare, adult-protective and benefits-eligibility caseworkers and related human-services jobs.

Job titleLevelPay structureGovernment workers (SOC)Median pay in government
Adult Protective Services Worker
SOC 21-1021
statelocalCivil-service class series218,280$65,660
Child Protective Services (CPS) Caseworker
SOC 21-1021
statelocalCivil-service class series218,280$65,660
Child Support Officer
SOC 13-1199
statelocalCivil-service class series367,260$91,060
Eligibility Worker / Benefits Specialist
SOC 43-4061
statelocalCivil-service class series143,120$55,330
IRS Customer Service Representative
SOC 43-4051
federalFederal grade and step94,210$45,860
Social Security Claims Specialist
SOC 13-1031
federalFederal grade and step59,830$90,660
Social Worker (government)
SOC 21-1021, 21-1029
statelocalfederalCivil-service class series218,280$65,660
Veterans Service Officer
SOC 21-1099
statelocalCivil-service class series45,250$62,950
Vocational Rehabilitation Counselor
SOC 21-1015
statefederalCivil-service class series20,120$64,170

Worker counts and pay are for each job's occupation code across all of government; several jobs can share one code.

Sources: GovJobsWiki job taxonomy v1 (research round R240) (editorial); U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.