Job title · SOC 21-1099

Veterans Service Officer

Overview

Sourced

All community and social service specialists not listed separately.

O*NET definition of Community and Social Service Specialists, All Other (SOC 21-1099).

45,250

in government (SOC 21-1099)

42%

of this occupation works for government

$62,950

median pay in government

State · Local

levels of government

Occupation figures cover every job classified under SOC 21-1099, including Victim Advocate.

How people usually get in Editorial

accreditation (VA). Requirements vary by employer; each employer page will list its exact rules.

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobs Wiki (editorial). Data captured September 30, 2026.

Requirements

Sourced

Typical entry requirements (BLS, SOC 21-1099)

Education needed to enter: Bachelor's degree
Related work experience: None
On-the-job training: None

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.

Academy and training

Sourced

Training to become competent (BLS)

SOC 21-1099: None

Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.

Promotion ladder

Editorial

Civil-service class series: civil-service class series I → II → III → senior → supervisor → manager, each with a salary range. Typical structure for a civil-service class series; titles, steps and timing differ by employer.

Trainee / Assistant
Level I
Level II (journey)
Level III / Senior
Lead / Principal
Supervisor
Manager
Director / Division Chief

Source: GovJobs Wiki (editorial).

Pay

Sourced

Federal

Not published

State

$65,170

Local

$62,080

All government

$62,950

Private sector

$52,000

Median annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.

Employer type	Workers	10th pct.	25th	Median	75th	90th
State	15,110	$45,050	$53,210	$65,170	$79,770	$97,860
Local	30,150	$38,660	$49,280	$62,080	$77,940	$93,060
All government	45,250	$40,960	$50,200	$62,950	$78,510	$95,240
Private sector	62,480	$36,080	$43,950	$52,000	$62,830	$78,010

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

State government pay plans

Official pay ranges for the job classes that match Veterans Service Officer in 24 state civil-service plans. They cover state employees only, not cities, counties or school districts.

State	Job classes in the state plan	Annual range
Arkansas	Veterans Service Officer 1 class · effective July 1, 2025 · Arkansas Department of Shared Administrative Services, Office of Personnel Management	$57,351 – $84,879
California	Veterans Claims Representative I–II 2 classes · effective September 14, 2026 · California Department of Human Resources (CalHR)	$46,332 – $78,804
Connecticut	Veterans Services Officer 1 class · effective June 26, 2026 · Connecticut Department of Administrative Services (DAS), Statewide Human Resources	$75,596 – $96,401
Florida	Veterans' Claims Examiner II 1 class · effective July 1, 2026 · Florida Department of Management Services (DMS), State Human Resource Management	$45,060 – $95,284
Georgia	Veterans Field Svc Ofc 1–2, Veterans Field Svc Ofc 1 Non Exempt, Veterans Field Svc Ofc 2 Non Exempt, +3 more 8 classes · effective July 10, 2024 · Georgia Department of Administrative Services (DOAS), Human Resources Administration — Compensation	$38,453 – $73,288
Hawaii	Veterans SVCS Counselor II–IV 3 classes · effective July 1, 2026 · State of Hawaiʻi Department of Human Resources Development (DHRD)	$56,700 – $94,440
Idaho	Veterans Service Officer 1 class · effective June 8, 2025 · Idaho Division of Human Resources	$44,200 – $88,379
Illinois	Veterans Service Officer 1 class · effective July 1, 2026 · Illinois Department of Central Management Services	$61,524 – $90,852
Iowa	Veterans Benefits Specialist 1 class · effective June 19, 2026 · Iowa Department of Administrative Services	$47,715 – $70,720
Kentucky	Veterans Benefits Field Rep I–II 2 classes · effective September 16, 2026 · Kentucky Personnel Cabinet	$36,426 – $42,742
Louisiana	Veterans Assistance Counselor 1–3 3 classes · effective March 2, 2026 · Louisiana Department of State Civil Service	$36,442 – $80,434
Maine	Veterans Services Officer 1 class · effective August 30, 2026 · Maine Department of Administrative and Financial Services, Bureau of Human Resources	$59,987 – $84,718
Maryland	Veterans Serv Officer I–III, Veteran Benefits Specialist II, Veteran Benefits Specialist Adv 5 classes · effective July 1, 2026 · Maryland Department of Budget and Management (DBM)	$43,537 – $106,155
Minnesota	Veterans Claims Rep, Veterans Claims Rep Senior 2 classes · effective July 2, 2026 · Minnesota Management and Budget (MMB)	$54,330 – $87,693
Nevada	Veterans Service Officer I–II 2 classes · effective July 1, 2026 · Nevada Department of Administration, Division of Human Resource Management (DHRM)	$56,689 – $91,496
New Jersey	Veterans Services Officer Trainee, Veterans Service Officer 3–1 4 classes · effective July 11, 2026 · New Jersey Civil Service Commission	$55,691 – $117,228
New Mexico	Veteran Service Officer, Lead Veteran Service Officer 2 classes · effective July 4, 2026 · New Mexico State Personnel Office (SPO), Compensation and Classification	$47,050 – $85,396
North Carolina	Veterans Services Officer 1 class · effective February 1, 2026 · North Carolina Office of State Human Resources (OSHR)	$41,206 – $72,113
Oregon	Veterans Service Officer Entry, Veterans Service Officer 2 classes · Oregon Department of Administrative Services (DAS), Chief Human Resources Office – Classification & Compensation	$49,488 – $88,632
Pennsylvania	Veterans Services Officer, DMVA 1 class · effective July 1, 2026 · Commonwealth of Pennsylvania, Office of Administration	$60,538 – $98,144
Tennessee	Veterans Service Officer, SR Veterans Service Officer 2 classes · effective September 1, 2026 · Tennessee Department of Human Resources	$43,572 – $73,188
Texas	Veterans Services Representative I–VI 6 classes · effective September 1, 2025 · Texas State Auditor's Office (SAO), State Classification Team	$40,918 – $87,046
Vermont	Veterans' Service Officer I 1 class · effective July 12, 2026 · Vermont Department of Human Resources	$52,166 – $81,203
West Virginia	Veterans Service Officer 1–2 2 classes · effective August 24, 2024 · West Virginia Department of Administration, Division of Personnel	$32,862 – $61,628

Lowest class minimum to highest class maximum. Hourly rates are converted at 2,080 hours a year, and other rates at the plan's pay periods; the plans publish the exact rates. Classes are matched to this job by title (GovJobsWiki editorial rule).

Sources: 24 official state pay plans, linked in each row.

13Derived

By state

Sourced

Median annual wage for Community and Social Service Specialists, All Other (SOC 21-1099) in each state, all employers (BLS state estimates do not separate government from private). Highest first.

State	Workers	10th pct.	Median	90th pct.
Wyoming	80	$45,060	$73,270	$74,060
Virginia	2,190	$42,850	$69,810	$91,770
District of Columbia	440	$49,980	$69,130	$112,800
New York	15,300	$50,520	$66,580	$95,590
Washington	4,800	$42,640	$64,340	$99,340
Rhode Island	250	$47,600	$63,510	$98,720
North Dakota	170	$46,180	$63,490	$95,090
New Jersey	3,860	$45,420	$61,910	$89,130
Hawaii	760	$38,200	$61,000	$89,270
California	16,250	$38,840	$58,770	$96,030
Kentucky	280	$38,570	$58,150	$72,230
Massachusetts	1,480	$39,000	$57,360	$86,260
Oregon	1,980	$40,900	$56,770	$76,360
Alaska	270	$40,820	$56,730	$81,620
New Hampshire	1,520	$43,260	$56,730	$80,810
Colorado	6,540	$40,210	$55,490	$86,080
Wisconsin	830	$39,300	$55,220	$73,100
North Carolina	3,460	$38,850	$54,820	$75,160
Pennsylvania	2,040	$43,280	$54,770	$99,300
Minnesota	4,010	$37,180	$54,050	$94,580
Tennessee	1,940	$42,080	$53,850	$68,010
Connecticut	1,520	$42,540	$53,840	$84,860
Delaware	320	$35,620	$53,640	$77,490
Oklahoma	70	$37,650	$53,640	$68,750
Nebraska	160	$43,150	$53,170	$65,290
Vermont	2,850	$43,300	$53,150	$68,460
Arizona	380	$42,620	$52,410	$72,080
South Carolina	220	$31,910	$51,880	$78,030
Maryland	2,640	$36,870	$51,000	$80,840
Florida	3,750	$35,650	$50,440	$75,700
Idaho	130	$38,900	$50,390	$66,230
Missouri	930	$36,610	$50,180	$80,010
Michigan	2,360	$36,940	$50,020	$76,310
Nevada	280	$34,750	$49,600	$77,940
Louisiana	5,730	$31,050	$49,080	$74,060
Indiana	190	$34,400	$49,070	$70,780
New Mexico	270	$43,980	$48,820	$62,500
Texas	6,080	$31,040	$48,400	$71,910
Kansas	730	$25,850	$47,650	$68,390
Iowa	250	$28,130	$46,460	$63,150
Utah	480	$34,290	$46,230	$77,620
Ohio	820	$30,130	$45,980	$95,120
Georgia	3,740	$29,840	$45,220	$74,460
Mississippi	1,040	$29,250	$44,340	$69,900
Maine	80	$33,280	$44,160	$62,590
Montana	480	$31,200	$41,850	$67,010
West Virginia	510	$30,580	$41,060	$68,200
Illinois	2,750	$33,050	$40,900	$61,360
Arkansas	450	$24,470	$40,840	$58,270

49 states with published estimates.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Not yet collected

These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.

03 Hiring process
The steps in order and how long they take: application, written and physical tests, oral board, background check, polygraph, psychological and medical exams, eligibility list
Not yet collected
05 Probation
Probation length and what ends it
Not yet collected
08 Schedule
Shift patterns (24/48, 4/10, 5/8, split), seniority bidding, holidays and mandatory overtime
Not yet collected
09 Benefits and pension
Pension plan and formula, retirement age and years, DROP, retiree health, Social Security coverage, 457(b) and PSLF eligibility
Not yet collected
10 Union contracts
Bargaining unit, union and the current contract, with its source and effective dates
Not yet collected
11 Transfers and lateral entry
Lateral entry policy, certification reciprocity, lateral bonuses and moves between agencies
Not yet collected
12 Day-to-day work
What the work involves day to day, from sourced task lists
Not yet collected
14 Exam practice
Named entrance and licensing exams, with free practice tests where they exist
Not yet collected
15 Employer directory
Every public employer that hires this job, with its own pay and rules
Not yet collected

At a glance

Job familySocial & Human Services

LevelState, Local

Pay structureCivil-service class series

Occupation code21-1099 Community and Social Service Specialists, All Other

Sources and verification

Arkansas Department of Shared Administrative Services, Office of Personnel Management — Arkansas Executive Branch Pay Tables and Class Code List

Official source · data captured September 30, 2026 · Public record (Arkansas state government publication); facts republished with a link to the source

California Department of Human Resources (CalHR) — California State Civil Service Pay Scales — Section 17 Schematic Listing (with Section 16 Schematic Arrangement of Classes)

Official source · data captured September 30, 2026 · Public record (California state government publication, CalHR); facts republished with a link to the source

Connecticut Department of Administrative Services (DAS), Statewide Human Resources — Connecticut State Employee Compensation Plans and Job Class Specifications

Official source · data captured September 30, 2026 · Public record (Connecticut state government publication); facts republished with a link to the source

U.S. Bureau of Labor Statistics — Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4)

Official source · data captured September 30, 2026 · Public domain (U.S. government work)

Florida Department of Management Services (DMS), State Human Resource Management — Florida State Personnel System — Broadband Crosswalk (September 2026), Pay Grades and Broadband Pay Ranges (July 1, 2026)

Official source · data captured September 30, 2026 · Public record (Florida state government publication); facts republished with a link to the source

Georgia Department of Administrative Services (DOAS), Human Resources Administration — Compensation — Georgia State Salary Plans (SWD and LAW) with Job Profiles — September 2026

Official source · data captured September 30, 2026 · Public record (Georgia state government publication); facts republished with a link to the source

State of Hawaiʻi Department of Human Resources Development (DHRD) — Hawaii Compensation Plans and Bargaining Unit Salary Schedules

Official source · data captured September 30, 2026 · Public record (State of Hawaiʻi government publication); facts republished with a link to the source

Idaho Division of Human Resources — Idaho State Classifications and FY 2026–2027 Salary Structures

Official source · data captured September 30, 2026 · Public record (Idaho state government publication); facts republished with a link to the source

Illinois Department of Central Management Services — Illinois CMS Alphabetic Index of Position Titles (FY 2027, effective July 1, 2026, corrected edition)

Official source · data captured September 30, 2026 · Public record (Illinois state government publication); facts republished with a link to the source

Iowa Department of Administrative Services — Iowa FY 2027 Classification Plan and Pay Plans

Official source · data captured September 30, 2026 · Public record (Iowa state government publication); facts republished with a link to the source

Kentucky Personnel Cabinet — Kentucky Classified and Unclassified 37.5 and 40-Hour Salary Schedule (effective September 16, 2026) and Job Class Specifications

Official source · data captured September 30, 2026 · Public record (Kentucky state government publication); facts republished with a link to the source

Louisiana Department of State Civil Service — Louisiana State Civil Service Pay Plan (Public Version) and Pay Schedules AS, MS, PS, SS, TS, WS

Official source · data captured September 30, 2026 · Public record (Louisiana state government publication); facts republished with a link to the source

Maine Department of Administrative and Financial Services, Bureau of Human Resources — Maine State Government — Job Classification Specifications and Salary Schedules (BHR Salary Schedule Center)

Official source · data captured September 30, 2026 · Public information (Maine state government publication); facts republished with a link to the source

Maryland Department of Budget and Management (DBM) — Maryland State Salary Plan (title order) and FY 2027 salary schedules (effective July 1, 2026)

Official source · data captured September 30, 2026 · Public record (Maryland state government publication, DBM); facts republished with a link to the source

Nevada Department of Administration, Division of Human Resource Management (DHRM) — Nevada Classified Service — Class Specifications and Compensation Schedules (Pay Policy 01 EE/ER and 06), effective July 1, 2026

Official source · data captured September 30, 2026 · Public information (Nevada state government publication); facts republished with a link to the source

New Jersey Civil Service Commission — New Jersey State Title List and FY2027 salary schedules by Employee Relations Group

Official source · data captured September 30, 2026 · Public record (State of New Jersey government publication); facts republished with a link to the source

New Mexico State Personnel Office (SPO), Compensation and Classification — New Mexico Classified Service — FY27 Salary Schedule (effective 7/4/2026) and Classification and Pay Listing (effective 7/30/2026)

Official source · data captured September 30, 2026 · Public record (New Mexico state government publication); facts republished with a link to the source

North Carolina Office of State Human Resources (OSHR) — North Carolina Class Specifications and Graded Salary Schedules (DT, HP, LG, MH, NC, SW)

Official source · data captured September 30, 2026 · Public record (North Carolina state government publication); facts republished with a link to the source

U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) — O*NET 31.0 Database

Official source · data captured September 30, 2026 · CC BY 4.0

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. GovJobsWiki has modified some of this information; USDOL/ETA has not approved, endorsed or tested these modifications.

U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership

Official source · data captured September 30, 2026 · Public domain (U.S. government work)

U.S. Bureau of Labor Statistics — Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates

Official source · data captured September 30, 2026 · Public domain (U.S. government work)

Oregon Department of Administrative Services (DAS), Chief Human Resources Office – Classification & Compensation — Oregon Classification and Compensation: Job Profiles and Monthly Salary Rates by Representation

Official source · data captured September 30, 2026 · Public record (Oregon state government publication); facts republished with a link to the source

Commonwealth of Pennsylvania, Office of Administration — Pennsylvania Commonwealth Classification and Pay Plan (job classes and pay schedules)

Official source · data captured September 30, 2026 · Public record (Commonwealth of Pennsylvania government publication); facts republished with a link to the source

Minnesota Management and Budget (MMB) — State of Minnesota Salary Plan — Classifications and Salary Ranges (report LR0067)

Official source · data captured September 30, 2026 · Public data (Minnesota state government publication, MMB); facts republished with a link to the source

Tennessee Department of Human Resources — Tennessee DOHR Alpha Comp Plan (September 1, 2026)

Official source · data captured September 30, 2026 · Public record (Tennessee state government publication); facts republished with a link to the source

Texas State Auditor's Office (SAO), State Classification Team — Texas State Classification Plan — Job Description Index and Salary Schedules A, B and C (FY 2026–27)

Official source · data captured September 30, 2026 · Public information (Texas state government publication); facts republished with a link to the source

Vermont Department of Human Resources — Vermont Job Specifications and FY 2027 Classified, Corrections and State Police Pay Plans (Appendix II, July 12, 2026 – January 9, 2027)

Official source · data captured September 30, 2026 · Public record (Vermont state government publication); facts republished with a link to the source

West Virginia Department of Administration, Division of Personnel — West Virginia Division of Personnel — Schedule of Salary Grades 2-26 (effective August 24, 2024) and Class Specifications

Official source · data captured September 30, 2026 · Public information (West Virginia state government publication); facts republished with a link to the source

GovJobs Wiki — editorial structure and wording

GovJobsWiki editorial · not a sourced fact · GovJobsWiki editorial

Page data last changed September 30, 2026. How we verify · Report an error

Veterans Service Officer

Overview

Requirements

Academy and training

Promotion ladder

Pay

State government pay plans

Related jobs

By state

Not yet collected