Overview
SourcedPlan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
O*NET definition of General and Operations Managers (SOC 11-1021) · Job Zone Four: Considerable Preparation Needed.
Titles employers use
Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobsWiki job taxonomy v1 (research round R240) (editorial). Data captured September 30, 2026.
Requirements
Sourced- Education needed to enter
- Bachelor's degree
- Related work experience
- 5 years or more
- On-the-job training
- None
Education workers say the job requires
Share of surveyed workers in General and Operations Managers (SOC 11-1021) naming each level as required to be hired, 28 respondents, O*NET survey August 2023. Each employer sets its own minimum.
Sources: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4); U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
How to get hired
SourcedTop executives typically need at least a bachelor's degree and considerable work experience to enter the occupation.
From the BLS Occupational Outlook Handbook profile “Top Executives”, published August 27, 2026 · Read the full profile. National guidance; each employer runs its own hiring process.
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 edition (XML compilation). Data captured September 30, 2026.
Academy and training
Sourced- SOC 11-1021
- None
- Job zone
- Considerable Preparation Needed
Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.
Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.
Promotion ladder
EditorialFixed salary (elected, appointed or per diem): elected/appointed; salary set by statute or ordinance. Typical structure for a elected, appointed or per-diem position; titles, steps and timing differ by employer.
- Elected or appointed; salary set by statute/ordinance or board contract (no ladder — compare peers)
Source: GovJobsWiki job taxonomy v1 (research round R240) (editorial).
Pay
SourcedMedian annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.
| Employer type | Workers | 10th pct. | 25th | Median | 75th | 90th |
|---|---|---|---|---|---|---|
| Federal | 37,160 | $111,010 | $141,130 | $161,470 | $185,220 | $195,190 |
| State | 37,190 | $76,520 | $98,840 | $126,590 | $159,220 | $200,400 |
| Local | 89,810 | $67,960 | $95,930 | $131,410 | $170,700 | $217,420 |
| All government | 164,160 | $76,860 | $102,580 | $137,300 | $173,000 | $210,590 |
| Private sector | 3,338,850 | $49,710 | $70,980 | $104,240 | $166,720 | $258,950 |
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.
Schedule
SourcedShare of surveyed workers in the occupation (O*NET work context, August 2023). Shift patterns and differentials depend on the employer.
Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
Day-to-day work
Sourced- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.4.2
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.4.1
- Direct administrative activities directly related to making products or providing services.4.0
- Prepare staff work schedules and assign specific duties.4.0
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.3.9
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.3.8
- Perform personnel functions, such as selection, training, or evaluation.3.8
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.3.7
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.3.4
The 9 most important of 9 core tasks for General and Operations Managers, ranked by importance (1–5) in the O*NET survey of August 2023.
Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
Related jobs
DerivedBy state
SourcedMedian annual wage for General and Operations Managers (SOC 11-1021) in each state, all employers (BLS state estimates do not separate government from private). Highest first.
| State | Workers | 10th pct. | Median | 90th pct. |
|---|---|---|---|---|
| New Jersey | 53,000 | $77,350 | $173,690 | $372,770 |
| District of Columbia | 36,150 | $88,590 | $168,000 | $312,070 |
| South Dakota | 4,280 | $85,990 | $137,400 | $232,000 |
| Connecticut | 39,070 | $68,010 | $137,220 | $312,890 |
| Delaware | 5,000 | $73,430 | $137,220 | $310,700 |
| Washington | 50,630 | $77,680 | $133,750 | $269,320 |
| Colorado | 41,870 | $65,310 | $131,840 | $305,040 |
| New York | 206,740 | $62,340 | $130,860 | $336,070 |
| Massachusetts | 95,880 | $60,700 | $127,220 | $314,780 |
| New Hampshire | 22,110 | $61,100 | $124,680 | $264,270 |
| California | 300,840 | $60,370 | $124,390 | $293,810 |
| Virginia | 103,590 | $56,400 | $122,080 | $261,060 |
| Wisconsin | 36,910 | $59,540 | $118,730 | $247,560 |
| Maryland | 96,740 | $58,190 | $117,930 | $235,850 |
| Rhode Island | 9,150 | $64,990 | $117,380 | $243,520 |
| Alaska | 6,020 | $63,320 | $116,630 | $219,350 |
| Alabama | 30,170 | $55,160 | $111,790 | $243,600 |
| Hawaii | 13,380 | $53,230 | $108,180 | $217,160 |
| Indiana | 47,180 | $53,820 | $108,170 | $248,610 |
| Tennessee | 63,720 | $50,820 | $106,970 | $230,660 |
| Mississippi | 10,630 | $48,620 | $106,680 | $238,230 |
| South Carolina | 32,230 | $56,520 | $106,080 | $219,350 |
| Georgia | 111,060 | $47,440 | $103,730 | $237,460 |
| Illinois | 171,300 | $53,240 | $103,570 | $269,320 |
| Oregon | 36,190 | $54,350 | $103,490 | $237,090 |
| Texas | 431,310 | $46,190 | $103,230 | $264,620 |
| Pennsylvania | 172,010 | $49,990 | $103,130 | $220,530 |
| North Carolina | 63,740 | $48,340 | $101,950 | $238,230 |
| Louisiana | 43,220 | $50,470 | $101,790 | $219,240 |
| Florida | 236,290 | $48,670 | $101,580 | $226,080 |
| Wyoming | 7,470 | $50,740 | $99,700 | $214,810 |
| Michigan | 85,860 | $49,380 | $99,530 | $222,810 |
| Nevada | 38,920 | $47,950 | $99,390 | $255,060 |
| Minnesota | 72,860 | $46,960 | $99,340 | $209,970 |
| Maine | 14,770 | $52,560 | $98,860 | $190,050 |
| Vermont | 8,000 | $59,500 | $98,640 | $218,550 |
| New Mexico | 16,330 | $47,710 | $98,630 | $214,590 |
| North Dakota | 11,150 | $52,000 | $98,170 | $184,720 |
| Utah | 42,580 | $44,100 | $97,850 | $213,270 |
| Ohio | 153,160 | $47,400 | $97,700 | $216,360 |
| Arizona | 110,480 | $47,990 | $94,800 | $220,280 |
| Kansas | 24,660 | $51,780 | $92,840 | $212,700 |
| Montana | 11,840 | $48,890 | $91,380 | $187,260 |
| Oklahoma | 43,890 | $45,840 | $90,430 | $202,740 |
| Iowa | 30,760 | $42,850 | $87,690 | $191,990 |
| Nebraska | 24,030 | $48,010 | $85,090 | $193,080 |
| West Virginia | 15,300 | $45,500 | $82,500 | $175,070 |
| Idaho | 24,880 | $41,920 | $80,390 | $170,990 |
| Kentucky | 52,100 | $40,500 | $79,370 | $176,820 |
| Missouri | 109,020 | $42,460 | $79,300 | $188,820 |
| Arkansas | 34,570 | $36,200 | $74,050 | $173,080 |
51 states with published estimates.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.
Not yet collected
These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.
- 05 ProbationNot yet collectedProbation length and what ends it
- 09 Benefits and pensionNot yet collectedPension plan/tier and formula, retirement age/years, DROP, retiree health, Social Security coverage, 457(b), PSLF eligibility
- 10 Union contractsNot yet collectedBargaining unit, union, current CBA (source link, effective dates)
- 11 Transfers and lateral entryNot yet collectedLateral policy, certification reciprocity, lateral bonus, inter-agency moves
- 14 Exam practiceNot yet collectedNamed exams → OpenExamPrep practice
- 15 Employer directoryNot yet collectedL4 directory: every employer that hires this job, each with its own facet values