Job title · SOC 11-1021

City / County Manager

Also known as: city manager

01

Overview

Sourced

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

O*NET definition of General and Operations Managers (SOC 11-1021) · Job Zone Four: Considerable Preparation Needed.

164,160
in government (SOC 11-1021)
5%
of this occupation works for government
$137,300
median pay in government
Local
levels of government

Titles employers use

General Manager (GM)Operations DirectorOperations ManagerStore ManagerBusiness ManagerCenter ManagerDepartment ManagerDistrict ManagerOperations General Manager (Operations GM)Plant Superintendent
How people usually get in Editorial
MPA + council appointment. Requirements vary by employer; each employer page will list its exact rules.

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobsWiki job taxonomy v1 (research round R240) (editorial). Data captured September 30, 2026.

02

Requirements

Sourced
Typical entry requirements (BLS, SOC 11-1021)
Education needed to enter
Bachelor's degree
Related work experience
5 years or more
On-the-job training
None

Education workers say the job requires

Less than a High School Diploma
10%
High School Diploma or the equivalent
29%
Post-Secondary Certificate
6%
Some College Courses
22%
Associate's Degree or other 2-year degree
6%
Bachelor's Degree
27%
Post-Baccalaureate Certificate
0%
Master's Degree
0%

Share of surveyed workers in General and Operations Managers (SOC 11-1021) naming each level as required to be hired, 28 respondents, O*NET survey August 2023. Each employer sets its own minimum.

Sources: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4); U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

03

How to get hired

Sourced

Top executives typically need at least a bachelor's degree and considerable work experience to enter the occupation.

From the BLS Occupational Outlook Handbook profile “Top Executives”, published August 27, 2026 · Read the full profile. National guidance; each employer runs its own hiring process.

Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 edition (XML compilation). Data captured September 30, 2026.

04

Academy and training

Sourced
Training to become competent (BLS)
SOC 11-1021
None
Preparation level (O*NET)
Job zone
Considerable Preparation Needed

Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.

06

Promotion ladder

Editorial

Fixed salary (elected, appointed or per diem): elected/appointed; salary set by statute or ordinance. Typical structure for a elected, appointed or per-diem position; titles, steps and timing differ by employer.

  1. Elected or appointed; salary set by statute/ordinance or board contract (no ladder — compare peers)

Source: GovJobsWiki job taxonomy v1 (research round R240) (editorial).

07

Pay

Sourced
Federal
$161,470
State
$126,590
Local
$131,410
All government
$137,300
Private sector
$104,240

Median annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.

Employer typeWorkers10th pct.25thMedian75th90th
Federal37,160$111,010$141,130$161,470$185,220$195,190
State37,190$76,520$98,840$126,590$159,220$200,400
Local89,810$67,960$95,930$131,410$170,700$217,420
All government164,160$76,860$102,580$137,300$173,000$210,590
Private sector3,338,850$49,710$70,980$104,240$166,720$258,950

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

08

Schedule

Sourced
Work schedule
Regular
84%
Irregular
16%
Seasonal
0%
Typical work week
Less than 40 hours
0%
40 hours
30%
More than 40 hours
70%

Share of surveyed workers in the occupation (O*NET work context, August 2023). Shift patterns and differentials depend on the employer.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

12

Day-to-day work

Sourced
  1. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.4.2
  2. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.4.1
  3. Direct administrative activities directly related to making products or providing services.4.0
  4. Prepare staff work schedules and assign specific duties.4.0
  5. Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.3.9
  6. Plan or direct activities, such as sales promotions, that require coordination with other department managers.3.8
  7. Perform personnel functions, such as selection, training, or evaluation.3.8
  8. Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.3.7
  9. Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.3.4

The 9 most important of 9 core tasks for General and Operations Managers, ranked by importance (1–5) in the O*NET survey of August 2023.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

13Derived
16

By state

Sourced

Median annual wage for General and Operations Managers (SOC 11-1021) in each state, all employers (BLS state estimates do not separate government from private). Highest first.

StateWorkers10th pct.Median90th pct.
New Jersey53,000$77,350$173,690$372,770
District of Columbia36,150$88,590$168,000$312,070
South Dakota4,280$85,990$137,400$232,000
Connecticut39,070$68,010$137,220$312,890
Delaware5,000$73,430$137,220$310,700
Washington50,630$77,680$133,750$269,320
Colorado41,870$65,310$131,840$305,040
New York206,740$62,340$130,860$336,070
Massachusetts95,880$60,700$127,220$314,780
New Hampshire22,110$61,100$124,680$264,270
California300,840$60,370$124,390$293,810
Virginia103,590$56,400$122,080$261,060
Wisconsin36,910$59,540$118,730$247,560
Maryland96,740$58,190$117,930$235,850
Rhode Island9,150$64,990$117,380$243,520
Alaska6,020$63,320$116,630$219,350
Alabama30,170$55,160$111,790$243,600
Hawaii13,380$53,230$108,180$217,160
Indiana47,180$53,820$108,170$248,610
Tennessee63,720$50,820$106,970$230,660
Mississippi10,630$48,620$106,680$238,230
South Carolina32,230$56,520$106,080$219,350
Georgia111,060$47,440$103,730$237,460
Illinois171,300$53,240$103,570$269,320
Oregon36,190$54,350$103,490$237,090
Texas431,310$46,190$103,230$264,620
Pennsylvania172,010$49,990$103,130$220,530
North Carolina63,740$48,340$101,950$238,230
Louisiana43,220$50,470$101,790$219,240
Florida236,290$48,670$101,580$226,080
Wyoming7,470$50,740$99,700$214,810
Michigan85,860$49,380$99,530$222,810
Nevada38,920$47,950$99,390$255,060
Minnesota72,860$46,960$99,340$209,970
Maine14,770$52,560$98,860$190,050
Vermont8,000$59,500$98,640$218,550
New Mexico16,330$47,710$98,630$214,590
North Dakota11,150$52,000$98,170$184,720
Utah42,580$44,100$97,850$213,270
Ohio153,160$47,400$97,700$216,360
Arizona110,480$47,990$94,800$220,280
Kansas24,660$51,780$92,840$212,700
Montana11,840$48,890$91,380$187,260
Oklahoma43,890$45,840$90,430$202,740
Iowa30,760$42,850$87,690$191,990
Nebraska24,030$48,010$85,090$193,080
West Virginia15,300$45,500$82,500$175,070
Idaho24,880$41,920$80,390$170,990
Kentucky52,100$40,500$79,370$176,820
Missouri109,020$42,460$79,300$188,820
Arkansas34,570$36,200$74,050$173,080

51 states with published estimates.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Not yet collected

These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.

  • 05 Probation
    Probation length and what ends it
    Not yet collected
  • 09 Benefits and pension
    Pension plan/tier and formula, retirement age/years, DROP, retiree health, Social Security coverage, 457(b), PSLF eligibility
    Not yet collected
  • 10 Union contracts
    Bargaining unit, union, current CBA (source link, effective dates)
    Not yet collected
  • 11 Transfers and lateral entry
    Lateral policy, certification reciprocity, lateral bonus, inter-agency moves
    Not yet collected
  • 14 Exam practice
    Named exams → OpenExamPrep practice
    Not yet collected
  • 15 Employer directory
    L4 directory: every employer that hires this job, each with its own facet values
    Not yet collected