Job title · SOC 41-2011

Toll Collector

01

Overview

Sourced

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

O*NET definition of Cashiers (SOC 41-2011) · Job Zone 1-2: Very Little to Some Preparation Needed.

32,900
in government (SOC 41-2011)
1%
of this occupation works for government
$36,130
median pay in government
State · Local
levels of government

Titles employers use

CashierCheckerSales AssociateStore ClerkCage CashierCenter Aisle CashierCentral Aisle CashierCustomer AssistantStore AttendantToll Collector
How people usually get in Editorial
application. Requirements vary by employer; each employer page will list its exact rules.

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobs Wiki (editorial). Data captured September 30, 2026.

02

Requirements

Sourced
Typical entry requirements (BLS, SOC 41-2011)
Education needed to enter
No formal educational credential
Related work experience
None
On-the-job training
Short-term on-the-job training

Education workers say the job requires

Less than a High School Diploma
37%
High School Diploma or the equivalent
44%
Post-Secondary Certificate
9%
Some College Courses
9%

Share of surveyed workers in Cashiers (SOC 41-2011) naming each level as required to be hired, 21 respondents, O*NET survey August 2024. Each employer sets its own minimum.

Sources: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4); U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

03

How to get hired

Sourced

Cashiers typically have no formal education requirement to enter the occupation. They are trained on the job.

From the BLS Occupational Outlook Handbook profile “Cashiers”, published August 27, 2026 · Read the full profile. National guidance; each employer runs its own hiring process.

Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 edition (XML compilation). Data captured September 30, 2026.

04

Academy and training

Sourced
Training to become competent (BLS)
SOC 41-2011
Short-term on-the-job training
Preparation level (O*NET)
Job zone
Very Little to Some Preparation Needed

Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.

06

Promotion ladder

Editorial

Seniority steps: single title × seniority steps; growth via steps, overtime, bidding (bus operator, sanitation, dispatcher). Typical structure for a single title with seniority steps; titles, steps and timing differ by employer.

  1. Trainee / probationary
  2. Steps to top rate
  3. Lead / trainer
  4. Supervisor
  5. Manager

Source: GovJobs Wiki (editorial).

07

Pay

Sourced
Federal
$46,860
State
$37,960
Local
$35,710
All government
$36,130
Private sector
$32,790

Median annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.

Employer typeWorkers10th pct.25thMedian75th90th
Federal680$39,460$42,150$46,860$52,830$58,430
State5,320$31,200$34,440$37,960$43,190$51,200
Local26,890$26,770$30,580$35,710$43,270$63,240
All government32,900$27,340$31,200$36,130$43,990$58,890
Private sector3,056,510$24,490$28,700$32,790$36,300$40,050

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

State government pay plans

Official pay ranges for the job classes that match Toll Collector in 4 state civil-service plans. They cover state employees only, not cities, counties or school districts.

StateJob classes in the state planAnnual range
CaliforniaToll Collector
1 class · effective September 14, 2026 · California Department of Human Resources (CalHR)
$46,272 – $57,876
DelawareToll Collector$26,500 – $32,613
LouisianaBridge Toll Collector
1 class · effective March 3, 2025 · Louisiana Department of State Civil Service
$21,840 – $37,440
New YorkToll CollectorNo fixed rate

Lowest class minimum to highest class maximum. Rates are converted from each plan's pay period; the plans publish the exact rates. Classes are matched to this job by title (GovJobsWiki editorial rule).

Sources: 4 official state pay plans, linked in each row.

08

Schedule

Sourced
Work schedule
Regular
83%
Irregular
17%
Seasonal
0%
Typical work week
Less than 40 hours
57%
40 hours
32%
More than 40 hours
11%

Share of surveyed workers in the occupation (O*NET work context, August 2024). Shift patterns and differentials depend on the employer.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

12

Day-to-day work

Sourced
  1. Receive payment by cash, check, credit cards, vouchers, or automatic debits.4.8
  2. Greet customers entering establishments.4.7
  3. Issue receipts, refunds, credits, or change due to customers.4.7
  4. Assist customers by providing information and resolving their complaints.4.5
  5. Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.4.5
  6. Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.4.4
  7. Answer customers' questions, and provide information on procedures or policies.4.4
  8. Answer incoming phone calls.4.4
  9. Request information or assistance, using paging systems.4.3
  10. Help customers find the location of products.4.3

The 10 most important of 12 core tasks for Cashiers, ranked by importance (1–5) in the O*NET survey of August 2024.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

13Derived
16

By state

Sourced

Median annual wage for Cashiers (SOC 41-2011) in each state, all employers (BLS state estimates do not separate government from private). Highest first.

StateWorkers10th pct.Median90th pct.
District of Columbia6,060$36,400$38,880$51,640
Washington61,050$35,560$38,720$51,370
California336,110$34,760$37,100$48,950
Colorado51,670$31,490$36,870$47,000
Hawaii10,780$30,310$36,780$46,380
Alaska5,810$30,780$36,130$45,430
Vermont7,030$30,590$35,720$43,810
Connecticut30,920$34,010$35,550$39,990
Massachusetts58,880$32,180$35,520$44,020
New York158,890$32,600$35,500$44,850
Oregon37,660$30,890$35,300$45,820
Maine14,240$30,770$34,930$38,890
Rhode Island9,260$31,200$34,860$47,420
Minnesota58,190$27,880$34,620$39,520
Arizona72,570$31,020$34,600$39,500
New Jersey107,680$32,220$34,590$43,260
Illinois139,630$31,200$34,490$38,480
Maryland49,910$31,200$34,390$39,770
Montana12,170$23,900$34,190$41,590
New Hampshire17,250$27,380$33,840$38,990
Delaware11,450$31,200$33,490$37,030
Utah22,940$23,530$31,600$39,320
North Dakota9,510$27,870$31,460$37,330
Wisconsin65,380$23,400$30,880$37,570
Wyoming5,840$24,820$30,810$38,530
Virginia83,890$27,040$30,580$37,450
Florida201,370$27,690$30,530$37,650
Missouri69,430$28,600$30,520$37,640
Idaho17,200$22,400$30,370$38,440
Nebraska20,650$28,080$30,250$36,070
New Mexico19,020$27,460$30,120$38,050
Nevada30,160$25,920$29,870$39,570
South Dakota12,860$27,320$29,780$36,400
Michigan92,930$26,660$29,740$36,560
Indiana68,350$22,630$29,670$36,690
Ohio103,020$23,600$29,260$36,250
Texas245,730$22,090$29,230$36,980
Pennsylvania110,950$22,270$29,220$36,280
Georgia97,540$22,340$29,070$35,610
Iowa41,450$22,930$28,970$36,560
North Carolina106,440$22,450$28,880$35,810
Kansas33,080$22,470$28,800$35,630
Kentucky44,550$21,720$28,590$35,550
Tennessee63,350$21,410$28,590$35,780
South Carolina56,550$21,730$28,530$35,970
Alabama46,420$21,300$28,250$34,950
Oklahoma41,140$21,730$28,180$35,050
Arkansas28,270$23,320$27,670$34,630
Louisiana46,350$19,300$26,750$34,780
Mississippi30,490$20,240$26,390$33,750
West Virginia17,360$21,350$26,370$33,990

51 states with published estimates.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Not yet collected

These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.

  • 05 Probation
    Probation length and what ends it
    Not yet collected
  • 09 Benefits and pension
    Pension plan and formula, retirement age and years, DROP, retiree health, Social Security coverage, 457(b) and PSLF eligibility
    Not yet collected
  • 10 Union contracts
    Bargaining unit, union and the current contract, with its source and effective dates
    Not yet collected
  • 11 Transfers and lateral entry
    Lateral entry policy, certification reciprocity, lateral bonuses and moves between agencies
    Not yet collected
  • 14 Exam practice
    Named entrance and licensing exams, with free practice tests where they exist
    Not yet collected
  • 15 Employer directory
    Every public employer that hires this job, with its own pay and rules
    Not yet collected