Overview
SourcedPerform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.
O*NET definition of Postal Service Clerks (SOC 43-5051) · Job Zone 1-2: Very Little to Some Preparation Needed.
Titles employers use
Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobsWiki job taxonomy v1 (research round R240) (editorial). Data captured September 30, 2026.
Requirements
Sourced- Education needed to enter
- No formal educational credential
- Related work experience
- None
- On-the-job training
- Short-term on-the-job training
Education workers say the job requires
Share of surveyed workers in Postal Service Clerks (SOC 43-5051) naming each level as required to be hired, 31 respondents, O*NET survey July 2016. Each employer sets its own minimum.
Sources: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4); U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
How to get hired
SourcedAlthough no formal education is typically required to enter these occupations, most postal service workers have at least a high school diploma. All applicants for these jobs must pass a written exam.
From the BLS Occupational Outlook Handbook profile “Postal Service Workers”, published August 27, 2026 · Read the full profile. National guidance; each employer runs its own hiring process.
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 edition (XML compilation). Data captured September 30, 2026.
Academy and training
Sourced- SOC 43-5051
- Short-term on-the-job training
- Job zone
- Very Little to Some Preparation Needed
Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.
Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.
Promotion ladder
EditorialPostal craft schedule: USPS craft schedules (CCA/PSE → career; grade × step). Typical structure for a usps craft employees; titles, steps and timing differ by employer.
- Non-career (CCA / PSE / MHA / RCA)
- Career conversion
- Craft grade × step (e.g. city carrier steps A–P)
- 204b acting supervisor
- Supervisor (EAS)
- Postmaster / Manager
Source: GovJobsWiki job taxonomy v1 (research round R240) (editorial).
Pay
SourcedMedian annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.
| Employer type | Workers | 10th pct. | 25th | Median | 75th | 90th |
|---|---|---|---|---|---|---|
| Federal | 73,720 | $42,600 | $56,740 | $62,130 | $70,890 | $75,030 |
| All government | 73,720 | $42,600 | $56,740 | $62,130 | $70,890 | $75,030 |
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.
Schedule
SourcedShare of surveyed workers in the occupation (O*NET work context, July 2016). Shift patterns and differentials depend on the employer.
Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
Day-to-day work
Sourced- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.4.6
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.4.5
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.4.4
- Obtain signatures from recipients of registered or special delivery mail.4.3
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.4.3
- Transport mail from one work station to another.4.2
The 6 most important of 6 core tasks for Postal Service Clerks, ranked by importance (1–5) in the O*NET survey of July 2016.
Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.
Related jobs
DerivedExams by name
Sourced| Exam | Administered by | Used in | Type | Official page |
|---|---|---|---|---|
| Virtual Entry Assessment for Customer Service (Exam 477) Online assessment taken on a computer, laptop, tablet or smartphone; about 30-45 minutes; must be completed within 72 hours of the invitation; covers Sales and Services Associate and PSE Sales and Services/Distribution Associate jobs. | United States Postal Service (USPS) | United States Postal Service | written | Official page |
| Virtual Entry Assessment for Mail Processing (Exam 476) Online assessment taken on a computer, laptop, tablet or smartphone; about 30-45 minutes; must be completed within 72 hours of the invitation; covers Mail Processing Clerk and PSE Mail Processing Clerk jobs. | United States Postal Service (USPS) | United States Postal Service | written | Official page |
Each exam is checked against its administrator's official page. Employers choose which exam they use; confirm with the hiring agency.
Source: Exam administrators and hiring authorities (per record), Official exam administrator pages. Data captured September 30, 2026.
By state
SourcedMedian annual wage for Postal Service Clerks (SOC 43-5051) in each state, all employers (BLS state estimates do not separate government from private). Highest first.
| State | Workers | 10th pct. | Median | 90th pct. |
|---|---|---|---|---|
| District of Columbia | 110 | $56,390 | $67,790 | $76,360 |
| North Carolina | 2,070 | $55,350 | $64,290 | $75,030 |
| New Jersey | 2,230 | $54,330 | $64,290 | $76,360 |
| California | 6,410 | $54,330 | $63,650 | $76,360 |
| Hawaii | 430 | $54,330 | $63,650 | $76,360 |
| Michigan | 2,340 | $42,600 | $63,650 | $75,030 |
| Louisiana | 1,100 | $42,600 | $63,210 | $76,360 |
| Maryland | 1,240 | $54,330 | $63,210 | $75,030 |
| Tennessee | 1,330 | $42,600 | $63,210 | $75,030 |
| New York | 5,030 | $53,290 | $62,690 | $75,030 |
| Ohio | 2,430 | $42,600 | $62,690 | $75,030 |
| Florida | 3,540 | $42,600 | $62,610 | $75,030 |
| Georgia | 2,070 | $42,600 | $62,610 | $75,030 |
| Kentucky | 1,220 | $42,600 | $62,610 | $75,030 |
| Massachusetts | 1,950 | $55,350 | $62,610 | $75,030 |
| New Hampshire | 500 | $54,330 | $62,610 | $75,030 |
| Nevada | 460 | $42,600 | $62,610 | $75,030 |
| South Carolina | 960 | $42,600 | $62,610 | $75,030 |
| Texas | 4,900 | $42,600 | $62,610 | $75,030 |
| Virginia | 1,980 | $42,600 | $62,610 | $75,030 |
| Connecticut | 860 | $54,330 | $62,130 | $75,030 |
| Maine | 670 | $42,600 | $62,130 | $75,030 |
| Arizona | 1,190 | $42,600 | $61,710 | $75,030 |
| Delaware | 230 | $42,600 | $61,710 | $75,030 |
| Illinois | 2,720 | $42,600 | $61,710 | $75,030 |
| Indiana | 1,520 | $42,600 | $61,710 | $75,030 |
| Alabama | 1,240 | $42,600 | $61,640 | $75,030 |
| Rhode Island | 250 | $42,600 | $61,570 | $75,030 |
| Washington | 1,460 | $42,600 | $61,570 | $75,030 |
| Minnesota | 1,380 | $42,600 | $61,050 | $75,030 |
| Mississippi | 790 | $42,600 | $61,050 | $75,030 |
| Pennsylvania | 3,650 | $42,600 | $61,050 | $75,030 |
| Vermont | 400 | $42,600 | $61,050 | $75,030 |
| Wisconsin | 1,400 | $42,600 | $61,050 | $75,030 |
| West Virginia | 890 | $42,600 | $61,050 | $75,030 |
| Colorado | 1,230 | $42,600 | $60,530 | $75,030 |
| Idaho | 480 | $42,600 | $60,530 | $75,030 |
| Kansas | 1,290 | $42,600 | $60,530 | $75,030 |
| Oregon | 960 | $42,600 | $60,530 | $75,030 |
| Utah | 620 | $42,600 | $60,530 | $75,030 |
| Iowa | 1,190 | $42,600 | $59,970 | $75,030 |
| Missouri | 1,780 | $42,600 | $59,970 | $75,030 |
| New Mexico | 660 | $42,600 | $59,970 | $75,030 |
| Wyoming | 250 | $36,360 | $59,970 | $75,030 |
| Arkansas | 970 | $42,600 | $59,490 | $75,030 |
| Nebraska | 690 | $42,600 | $59,490 | $75,030 |
| Oklahoma | 1,040 | $42,600 | $59,490 | $75,030 |
| Montana | 510 | $36,360 | $58,470 | $72,950 |
| South Dakota | 390 | $36,360 | $58,470 | $75,030 |
| Alaska | 410 | $36,320 | $57,820 | $71,930 |
| North Dakota | 330 | $36,360 | $57,820 | $74,030 |
51 states with published estimates.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.
Not yet collected
These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.
- 05 ProbationNot yet collectedProbation length and what ends it
- 09 Benefits and pensionNot yet collectedPension plan/tier and formula, retirement age/years, DROP, retiree health, Social Security coverage, 457(b), PSLF eligibility
- 10 Union contractsNot yet collectedBargaining unit, union, current CBA (source link, effective dates)
- 11 Transfers and lateral entryNot yet collectedLateral policy, certification reciprocity, lateral bonus, inter-agency moves
- 15 Employer directoryNot yet collectedL4 directory: every employer that hires this job, each with its own facet values