Job title · SOC 43-5051

USPS Postal Clerk (window/distribution)

Also known as: postal clerk, usps clerk

01

Overview

Sourced

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

O*NET definition of Postal Service Clerks (SOC 43-5051) · Job Zone 1-2: Very Little to Some Preparation Needed.

73,720
in government (SOC 43-5051)
—
of this occupation works for government
$62,130
median pay in government
Federal
levels of government

Titles employers use

ClerkPostal ClerkSales and Service Associate (SSA)Window ClerkBulk Mail TechnicianDistribution ClerkPart Time Flexible Clerk (PTF Clerk)Sales and Distribution Clerk
How people usually get in Editorial
assessment (476); PSE → career. Requirements vary by employer; each employer page will list its exact rules.

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership; U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database; GovJobsWiki job taxonomy v1 (research round R240) (editorial). Data captured September 30, 2026.

02

Requirements

Sourced
Typical entry requirements (BLS, SOC 43-5051)
Education needed to enter
No formal educational credential
Related work experience
None
On-the-job training
Short-term on-the-job training

Education workers say the job requires

Less than a High School Diploma
8%
High School Diploma or the equivalent
68%
Post-Secondary Certificate
7%
Some College Courses
18%

Share of surveyed workers in Postal Service Clerks (SOC 43-5051) naming each level as required to be hired, 31 respondents, O*NET survey July 2016. Each employer sets its own minimum.

Sources: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4); U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

03

How to get hired

Sourced

Although no formal education is typically required to enter these occupations, most postal service workers have at least a high school diploma. All applicants for these jobs must pass a written exam.

From the BLS Occupational Outlook Handbook profile “Postal Service Workers”, published August 27, 2026 · Read the full profile. National guidance; each employer runs its own hiring process.

Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025–35 edition (XML compilation). Data captured September 30, 2026.

04

Academy and training

Sourced
Training to become competent (BLS)
SOC 43-5051
Short-term on-the-job training
Preparation level (O*NET)
Job zone
Very Little to Some Preparation Needed

Academy length, curriculum and paid-training policies are set by each employer and state; they are part of the employer collection stage.

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — education and training assignments by detailed occupation (Tables 5.3, 5.4). Data captured September 30, 2026.

06

Promotion ladder

Editorial

Postal craft schedule: USPS craft schedules (CCA/PSE → career; grade × step). Typical structure for a usps craft employees; titles, steps and timing differ by employer.

  1. Non-career (CCA / PSE / MHA / RCA)
  2. Career conversion
  3. Craft grade × step (e.g. city carrier steps A–P)
  4. 204b acting supervisor
  5. Supervisor (EAS)
  6. Postmaster / Manager

Source: GovJobsWiki job taxonomy v1 (research round R240) (editorial).

07

Pay

Sourced
Federal
$62,130
State
Not published
Local
Not published
All government
$62,130
Private sector
Not published

Median annual wage by employer type, national, May 2025. Federal includes the U.S. Postal Service; state and local include public schools and hospitals.

Employer typeWorkers10th pct.25thMedian75th90th
Federal73,720$42,600$56,740$62,130$70,890$75,030
All government73,720$42,600$56,740$62,130$70,890$75,030

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

08

Schedule

Sourced
Work schedule
Regular
78%
Irregular
22%
Seasonal
0%
Typical work week
Less than 40 hours
3%
40 hours
66%
More than 40 hours
31%

Share of surveyed workers in the occupation (O*NET work context, July 2016). Shift patterns and differentials depend on the employer.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

12

Day-to-day work

Sourced
  1. Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.4.6
  2. Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.4.5
  3. Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.4.4
  4. Obtain signatures from recipients of registered or special delivery mail.4.3
  5. Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.4.3
  6. Transport mail from one work station to another.4.2

The 6 most important of 6 core tasks for Postal Service Clerks, ranked by importance (1–5) in the O*NET survey of July 2016.

Source: U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), O*NET 31.0 Database. Data captured September 30, 2026.

13Derived
14

Exams by name

Sourced
ExamAdministered byUsed inTypeOfficial page
Virtual Entry Assessment for Customer Service (Exam 477)
Online assessment taken on a computer, laptop, tablet or smartphone; about 30-45 minutes; must be completed within 72 hours of the invitation; covers Sales and Services Associate and PSE Sales and Services/Distribution Associate jobs.
United States Postal Service (USPS)United States Postal ServicewrittenOfficial page
Virtual Entry Assessment for Mail Processing (Exam 476)
Online assessment taken on a computer, laptop, tablet or smartphone; about 30-45 minutes; must be completed within 72 hours of the invitation; covers Mail Processing Clerk and PSE Mail Processing Clerk jobs.
United States Postal Service (USPS)United States Postal ServicewrittenOfficial page

Each exam is checked against its administrator's official page. Employers choose which exam they use; confirm with the hiring agency.

Source: Exam administrators and hiring authorities (per record), Official exam administrator pages. Data captured September 30, 2026.

16

By state

Sourced

Median annual wage for Postal Service Clerks (SOC 43-5051) in each state, all employers (BLS state estimates do not separate government from private). Highest first.

StateWorkers10th pct.Median90th pct.
District of Columbia110$56,390$67,790$76,360
North Carolina2,070$55,350$64,290$75,030
New Jersey2,230$54,330$64,290$76,360
California6,410$54,330$63,650$76,360
Hawaii430$54,330$63,650$76,360
Michigan2,340$42,600$63,650$75,030
Louisiana1,100$42,600$63,210$76,360
Maryland1,240$54,330$63,210$75,030
Tennessee1,330$42,600$63,210$75,030
New York5,030$53,290$62,690$75,030
Ohio2,430$42,600$62,690$75,030
Florida3,540$42,600$62,610$75,030
Georgia2,070$42,600$62,610$75,030
Kentucky1,220$42,600$62,610$75,030
Massachusetts1,950$55,350$62,610$75,030
New Hampshire500$54,330$62,610$75,030
Nevada460$42,600$62,610$75,030
South Carolina960$42,600$62,610$75,030
Texas4,900$42,600$62,610$75,030
Virginia1,980$42,600$62,610$75,030
Connecticut860$54,330$62,130$75,030
Maine670$42,600$62,130$75,030
Arizona1,190$42,600$61,710$75,030
Delaware230$42,600$61,710$75,030
Illinois2,720$42,600$61,710$75,030
Indiana1,520$42,600$61,710$75,030
Alabama1,240$42,600$61,640$75,030
Rhode Island250$42,600$61,570$75,030
Washington1,460$42,600$61,570$75,030
Minnesota1,380$42,600$61,050$75,030
Mississippi790$42,600$61,050$75,030
Pennsylvania3,650$42,600$61,050$75,030
Vermont400$42,600$61,050$75,030
Wisconsin1,400$42,600$61,050$75,030
West Virginia890$42,600$61,050$75,030
Colorado1,230$42,600$60,530$75,030
Idaho480$42,600$60,530$75,030
Kansas1,290$42,600$60,530$75,030
Oregon960$42,600$60,530$75,030
Utah620$42,600$60,530$75,030
Iowa1,190$42,600$59,970$75,030
Missouri1,780$42,600$59,970$75,030
New Mexico660$42,600$59,970$75,030
Wyoming250$36,360$59,970$75,030
Arkansas970$42,600$59,490$75,030
Nebraska690$42,600$59,490$75,030
Oklahoma1,040$42,600$59,490$75,030
Montana510$36,360$58,470$72,950
South Dakota390$36,360$58,470$75,030
Alaska410$36,320$57,820$71,930
North Dakota330$36,360$57,820$74,030

51 states with published estimates.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Not yet collected

These dimensions are part of every job page. We publish them only once they are sourced from official documents such as job postings, pay plans, union contracts and state standards.

  • 05 Probation
    Probation length and what ends it
    Not yet collected
  • 09 Benefits and pension
    Pension plan/tier and formula, retirement age/years, DROP, retiree health, Social Security coverage, 457(b), PSLF eligibility
    Not yet collected
  • 10 Union contracts
    Bargaining unit, union, current CBA (source link, effective dates)
    Not yet collected
  • 11 Transfers and lateral entry
    Lateral policy, certification reciprocity, lateral bonus, inter-agency moves
    Not yet collected
  • 15 Employer directory
    L4 directory: every employer that hires this job, each with its own facet values
    Not yet collected