Job title · Illinois

911 Dispatcher / Public Safety Telecommunicator in Illinois

Illinois Department of Central Management Services lists 3 job classes for this work in the Illinois state pay plan: Communications Dispatcher, Telecommunicator Trainee, Telecommunicator.

$51,264 – $82,248
state pay plan range, a year
3
classes in the state plan
$61,260
median pay in IL, all employers
4,350
workers in IL (SOC 43-5031)

Sources: Illinois Department of Central Management Services, Illinois CMS Alphabetic Index of Position Titles (FY 2027, effective July 1, 2026, corrected edition); U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Illinois state pay plan Sourced

Published rates for each class, lowest first, effective July 1, 2026. These are the ranges Illinois sets for its own state employees; cities, counties and school districts have their own pay plans.

Class and gradePublished rate
Communications Dispatcher
Class 08815
Grade RC-014-09-B · RC-014 Clerical Employees
$4,272.00 – $5,641.00 a month
$51,264 – $67,692 a year
10 steps
  • Step 1b: $4,272.00 a month
  • Step 1a: $4,407.00 a month
  • Step 1: $4,444.00 a month
  • Step 2: $4,581.00 a month
  • Step 3: $4,728.00 a month
  • Step 4: $4,873.00 a month
  • Step 5: $5,030.00 a month
  • Step 6: $5,179.00 a month
  • Step 7: $5,424.00 a month
  • Step 8: $5,641.00 a month
Grade RC-014-09-Q · RC-014 Clerical Employees
$4,443.00 – $5,878.00 a month
$53,316 – $70,536 a year
10 steps
  • Step 1b: $4,443.00 a month
  • Step 1a: $4,582.00 a month
  • Step 1: $4,624.00 a month
  • Step 2: $4,766.00 a month
  • Step 3: $4,919.00 a month
  • Step 4: $5,070.00 a month
  • Step 5: $5,236.00 a month
  • Step 6: $5,393.00 a month
  • Step 7: $5,648.00 a month
  • Step 8: $5,878.00 a month
Grade RC-014-09-S · RC-014 Clerical Employees
$4,531.00 – $5,991.00 a month
$54,372 – $71,892 a year
10 steps
  • Step 1b: $4,531.00 a month
  • Step 1a: $4,675.00 a month
  • Step 1: $4,719.00 a month
  • Step 2: $4,865.00 a month
  • Step 3: $5,019.00 a month
  • Step 4: $5,176.00 a month
  • Step 5: $5,341.00 a month
  • Step 6: $5,499.00 a month
  • Step 7: $5,758.00 a month
  • Step 8: $5,991.00 a month
Grade MS-06-4 · Merit Compensation System salary ranges (MS)
$4,272.00 – $5,641.00 a month
$51,264 – $67,692 a year
Telecommunicator Trainee
Class 45325
Grade RC-014-10-B · RC-014 Clerical Employees
$4,407.00 – $5,879.00 a month
$52,884 – $70,548 a year
10 steps
  • Step 1b: $4,407.00 a month
  • Step 1a: $4,544.00 a month
  • Step 1: $4,585.00 a month
  • Step 2: $4,754.00 a month
  • Step 3: $4,895.00 a month
  • Step 4: $5,057.00 a month
  • Step 5: $5,215.00 a month
  • Step 6: $5,375.00 a month
  • Step 7: $5,649.00 a month
  • Step 8: $5,879.00 a month
Grade RC-014-10-Q · RC-014 Clerical Employees
$4,582.00 – $6,135.00 a month
$54,984 – $73,620 a year
10 steps
  • Step 1b: $4,582.00 a month
  • Step 1a: $4,723.00 a month
  • Step 1: $4,771.00 a month
  • Step 2: $4,947.00 a month
  • Step 3: $5,093.00 a month
  • Step 4: $5,267.00 a month
  • Step 5: $5,431.00 a month
  • Step 6: $5,603.00 a month
  • Step 7: $5,902.00 a month
  • Step 8: $6,135.00 a month
Grade RC-014-10-S · RC-014 Clerical Employees
$4,675.00 – $6,249.00 a month
$56,100 – $74,988 a year
10 steps
  • Step 1b: $4,675.00 a month
  • Step 1a: $4,820.00 a month
  • Step 1: $4,869.00 a month
  • Step 2: $5,044.00 a month
  • Step 3: $5,197.00 a month
  • Step 4: $5,370.00 a month
  • Step 5: $5,535.00 a month
  • Step 6: $5,716.00 a month
  • Step 7: $6,011.00 a month
  • Step 8: $6,249.00 a month
Grade MS-07-4 · Merit Compensation System salary ranges (MS)
$4,407.00 – $5,879.00 a month
$52,884 – $70,548 a year
Telecommunicator
Class 45321
Grade RC-014-12-B · RC-014 Clerical Employees
$4,747.00 – $6,446.00 a month
$56,964 – $77,352 a year
10 steps
  • Step 1b: $4,747.00 a month
  • Step 1a: $4,895.00 a month
  • Step 1: $4,949.00 a month
  • Step 2: $5,128.00 a month
  • Step 3: $5,295.00 a month
  • Step 4: $5,495.00 a month
  • Step 5: $5,675.00 a month
  • Step 6: $5,882.00 a month
  • Step 7: $6,201.00 a month
  • Step 8: $6,446.00 a month
Grade RC-014-12-Q · RC-014 Clerical Employees
$4,939.00 – $6,733.00 a month
$59,268 – $80,796 a year
10 steps
  • Step 1b: $4,939.00 a month
  • Step 1a: $5,091.00 a month
  • Step 1: $5,150.00 a month
  • Step 2: $5,340.00 a month
  • Step 3: $5,517.00 a month
  • Step 4: $5,728.00 a month
  • Step 5: $5,926.00 a month
  • Step 6: $6,138.00 a month
  • Step 7: $6,472.00 a month
  • Step 8: $6,733.00 a month
Grade RC-014-12-S · RC-014 Clerical Employees
$5,031.00 – $6,854.00 a month
$60,372 – $82,248 a year
10 steps
  • Step 1b: $5,031.00 a month
  • Step 1a: $5,191.00 a month
  • Step 1: $5,251.00 a month
  • Step 2: $5,442.00 a month
  • Step 3: $5,620.00 a month
  • Step 4: $5,838.00 a month
  • Step 5: $6,037.00 a month
  • Step 6: $6,253.00 a month
  • Step 7: $6,590.00 a month
  • Step 8: $6,854.00 a month
Grade MS-09-4 · Merit Compensation System salary ranges (MS)
$4,747.00 – $6,446.00 a month
$56,964 – $77,352 a year

Rates are as the plan publishes them; "a year" figures are conversions. Classes are matched to this job by title (GovJobsWiki editorial rule).

Source: Illinois Department of Central Management Services, Illinois CMS Alphabetic Index of Position Titles (FY 2027, effective July 1, 2026, corrected edition). Data captured September 30, 2026.

Pay in Illinois, all employers Sourced

Public Safety Telecommunicators (SOC 43-5031) in Illinois, all employers combined: BLS state estimates do not separate government from private.

MeasureIL
Workers4,350
10th percentile$38,920
Median$61,260
90th percentile$94,970
National median, government employers$54,440

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates; U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

More about this job

Requirements, hiring process, training, schedule and day-to-day work are on the national 911 Dispatcher / Public Safety Telecommunicator page.

911 Dispatcher / Public Safety Telecommunicator in other states