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Job title · Massachusetts

Child Support Officer in Massachusetts

Commonwealth of Massachusetts, Human Resources Division (HRD) lists 2 job classes for this work in the Massachusetts state pay plan: Child Support Investigator I–II.

$84,930 – $126,157
state pay plan range, a year
2
classes in the state plan
$93,270
median pay in MA, all employers
17,910
workers in MA (SOC 13-1199)

Sources: Commonwealth of Massachusetts, Human Resources Division (HRD), Massachusetts Executive Branch Bargaining Unit Job Codes and Salary Charts; U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates. Data captured September 30, 2026.

Massachusetts state pay plan Sourced

Published rates for each class, lowest first, effective July 12, 2026. These are the ranges Massachusetts sets for its own state employees; cities, counties and school districts have their own pay plans.

Class and gradePublished rate
Child Support Investigator I
Class EF477B
Grade 23
$3,266.53 – $4,439.59 a two weeks
$84,930 – $115,429 a year
12 steps
  • Step 1: $3,266.53 a two weeks
  • Step 2: $3,365.00 a two weeks
  • Step 3: $3,466.40 a two weeks
  • Step 4: $3,570.92 a two weeks
  • Step 5: $3,678.47 a two weeks
  • Step 6: $3,789.36 a two weeks
  • Step 7: $3,903.55 a two weeks
  • Step 8: $4,021.23 a two weeks
  • Step 9: $4,142.38 a two weeks
  • Step 10: $4,267.22 a two weeks
  • Step 11: $4,352.55 a two weeks
  • Step 12: $4,439.59 a two weeks
Child Support Investigator II
Class EF477C
Grade 25
$3,561.95 – $4,852.20 a two weeks
$92,611 – $126,157 a year
12 steps
  • Step 1: $3,561.95 a two weeks
  • Step 2: $3,670.17 a two weeks
  • Step 3: $3,781.73 a two weeks
  • Step 4: $3,896.79 a two weeks
  • Step 5: $4,015.22 a two weeks
  • Step 6: $4,137.26 a two weeks
  • Step 7: $4,263.04 a two weeks
  • Step 8: $4,392.71 a two weeks
  • Step 9: $4,526.20 a two weeks
  • Step 10: $4,663.79 a two weeks
  • Step 11: $4,757.07 a two weeks
  • Step 12: $4,852.20 a two weeks

Schedule: Units 8 & 10 SEIU 509 salary plans 08A/B, 10A/B (salary chart effective 2026-07-12). Rates are as the plan publishes them; "a year" figures are conversions. Classes are matched to this job by title (GovJobsWiki editorial rule).

Source: Commonwealth of Massachusetts, Human Resources Division (HRD), Massachusetts Executive Branch Bargaining Unit Job Codes and Salary Charts. Data captured September 30, 2026.

Pay in Massachusetts, all employers Sourced

Business Operations Specialists, All Other (SOC 13-1199) in Massachusetts, all employers combined: BLS state estimates do not separate government from private.

MeasureMA
Workers17,910
10th percentile$55,550
Median$93,270
90th percentile$147,200
National median, government employers$91,060

Sources: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — state estimates; U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 — national estimates by ownership. Data captured September 30, 2026.

More about this job

Requirements, hiring process, training, schedule and day-to-day work are on the national Child Support Officer page.

Child Support Officer in other states

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